While HBC strives to provide state-of-the-art telecommunications service, problems sometimes occur. Rest easy knowing that help is available, locally, from your hometown provider.
For billing questions, or to add or change an HBC service:
Office hours are 8:00 AM - 5:30 PM, Monday - Friday.
For problems connecting to the Internet:
Tech Support is available from 8:00 AM to 8:00 PM, Monday-Friday, 8:00 AM to 5:00 PM Saturday
For problems with your telephone or cable TV service:
Technicians are available from 7:30 AM - 5:30 PM Monday - Friday and on-call 24/7. If you don't reach a technician, leave a message and we'll return your call as soon as possible.
HBC also offers fee-based computer maintenance to our customers: $90/hr for an on-site visit, or $60/hr if you bring your computer to 58 Johnson St.
Our technicians offer support in these areas:
Call Customer Service at 507-474-4000 for more information.