Telephone Support
Outage Alerts
There are no outages to report at this time. If you are having trouble with your television service please call your local repair department for assistance.
- 507.474.7000 in Winona
- 507.932.8888 in St. Charles
- 651.560.4444 in Wabasha
Telephone Alerts
New Calling Plan Information
EFFECTIVE JUNE 1, 2009
CLEAR SAVINGS 500 CALLING PLAN BUNDLE
This plan includes 500 minutes of 1+ Direct Dialed Service per month and a choice of three calling features. $14.95 per month.
Any minutes over 500 will be billed at 3.5 cents per minute.
UNLIMITED LOCAL AND LONG DISTANCE CALLING PLAN PLUS A CHOICE OF THREE CALLING FEATURES $45.95 PER MONTH
RESTRICTIONS: The Unlimited Calling Plan is for typical residential voice usage only. Usage maybe monitored in order to
assure compliance with the calling plan. If usage exceeds 3000
minutes per month a customer may be asked to show compliance.
Hiawatha Broadband Communications, Inc., reserves
the right to move a customer to an alternate plan should noncompliance be determined. Calls that do not fall within the Unlimited Local and Long Distance plan include but are not limited to data and fax calls, multi-party conference calls, call to 900 numbers, directory assistance, calling card, operator services, international calling, toll free calling services, calls used for general business purposes, auto dialing, chat rooms, transcription services, call centers and direct telemarketing centers. Depending on the service area, EAS may or may not be included in the stated rates. HBCI reserves the right to cancel, modify or discontinue the Unlimited Calling Plan at any time without notice.
Downloadable Telephone Documents
- Download our Telephone Guidebook
- Download our Voicemail Instructions
