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Television Support
Outage Alerts
There are no outages to report at this time. If you are having trouble with your television service please call your local repair department for assistance.
- 507.474.7000 in Winona
- 507.932.8888 in St. Charles
- 651.560.4444 in Wabasha
Television Alerts
DTV Conversion
Recently, you may have seen TV commercials indicating that following the
Digital Transition, you may need to re-scan your digital box periodically
through June to receive all channels. If you are an HBC customer, YOU DO
NOT HAVE TO TAKE ANY ACTION!
The re-scanning of boxes and TVs is directed toward non-cable customers. The government boxes and TVs with digital tuners should be re-scanned periodically in order to receive the digital signal from stations that will be making the switch from analog to digital over the next few months.
Again, HBC cable customers are NOT affected and need not do anything to continue receiving HBC’s high quality television programming.
Having problems getting setting up your digital box or programming your remote control?
Fear not - we're here to help. Check out our F.A.Q.s and support documents to find the answers you need. If you need some more one-on-one assistance, call one of our local support specialists for help at:
- 507.474.7000 in Winona
- 507.932.8888 in St. Charles
- 651.560.4444 in Wabasha
Downloadable Channel Guides:
User Guides
- Digital Receiver (Winona, Wabasha & St. Charles)
- Digital Receiver (Wabasha - Lower 24, Rollingstone, Stockton & Lewiston)
- Remote Control (Winona, Wabasha & St. Charles)
- Remote Control (Wabasha - Lower 24, Rollingstone, Stockton & Lewiston)
Additional Support Information
- DTV Conversion
