Television Support

Support | Television Support | Internet Support | Telephone Support

Having problems getting setting up your digital box or programming your remote control?

Fear not - we're here to help. Check out our F.A.Q.s and support documents to find the answers you need. If you need some more one-on-one assistance, call one of our local support specialists for help at:

  • 507.474.7000 in Winona
  • 507.932.8888 in St. Charles
  • 651.560.4444 in Wabasha

Downloadable Channel Guides:


User Guides


Closed Captioning Support

For Immediate Assistance with Closed Captioning please contact us by:

Closed Captioning Complaints can be submitted by:

  • Mail:
    HBCI
    Rochelle Pervisky
    Vice President Regulatory
    HBCI
    58 Johnson Street, Winona, MN 55987

  • Phone: 507-474-5870
  • Fax: 507-454-5878
  • Email: rockyp@hbci.com

    Additional Support Information

  • Customer Service

    • 507.474.4000 Winona
    • 507.932.8000 St. Charles
    • 651.560.4000 Wabasha
    • 888.474.9995 Toll Free

    Internet Support

    • 507.474.4357 Winona
    • 507.932.8324 St. Charles
    • 651.560.4357 Wabasha
    • 877.457.9669 Toll Free

    Telephone/Cable Repair

    • 507.474.7000 Winona
    • 507.932.8888 St. Charles
    • 651.560.4444 Wabasha