Television Support

Support | Television Support | Internet Support | Telephone Support

Having problems getting setting up your digital box or programming your remote control?

Fear not - we're here to help. Check out our F.A.Q.s and support documents to find the answers you need. If you need some more one-on-one assistance, call one of our local support specialists for help at:

• 507.474.7000 in Winona
• 507.932.8888 in St. Charles
• 651.560.4444 in Wabasha

Downloadable Channel Guides:

• Winona
• St. Charles
• Wabasha
• Rollingstone
• Lewiston
• Stockton

User Guides

• Digital Receiver (Winona, Wabasha & St. Charles)
  • Digital Receiver User Guide - iGuide
  • DVR User Guide
  • Motorola DCT2500 Guide
  • Motorola DCT6208 High Definition Guide
• Digital Receiver (Wabasha - Lower 24, Rollingstone, Stockton & Lewiston)
  • Digital Video User Guide
  • Amino Standard Definition (AmiNET110)
  • Amino High Definition (AmiNET130)
  • Amino High Definition with PVR (AmiNET530)
  • Amino DVR Guide
  • Entone Amulet High Definition
  • Entone Hydra HD High Definition
• Remote Control (Winona, Wabasha & St. Charles)
  • DRC-800 User Manual
  • DRC-450 User Manual
  • Clicker 5 User Manual
  • UR5U-8820 Guide
  • UR5U-8700L Guide
• Remote Control (Wabasha - Lower 24, Rollingstone, Stockton & Lewiston)
  • Amino Remote Manual
  • Palamino Remote Manual
  • Entone Remote Manual

Closed Captioning Support

For Immediate Assistance with Closed Captioning please contact us by:

• Phone: 507-474-4000
• Fax: 507-454-5878
• Email: closedcaption@hbci.com

Closed Captioning Complaints can be submitted by: