Television Support
Outage Alerts
There are no outages to report at this time. If you are having trouble with your television service please call your local repair department for assistance.
- 507.474.7000 in Winona
- 507.932.8888 in St. Charles
- 651.560.4444 in Wabasha
Television Alerts
Beginning in late September and continuing through mid-October, the sun outage period, disturbances to satellite signal reception will occur when the sun passes behind a satellite. The exact number of days, times and duration will vary depending on the location of our earth stations and antenna characteristics.
The signal interruptions will be present for several minutes each day during the sun outage period.
Set-top box displays “One Moment Please” on the affected channel(s).
Having problems getting setting up your digital box or programming your remote control?
Fear not - we're here to help. Check out our F.A.Q.s and support documents to find the answers you need. If you need some more one-on-one assistance, call one of our local support specialists for help at:
- 507.474.7000 in Winona
- 507.932.8888 in St. Charles
- 651.560.4444 in Wabasha
Downloadable Channel Guides:
User Guides
- Digital Receiver (Winona, Wabasha & St. Charles)
- Digital Receiver (Wabasha - Lower 24, Rollingstone, Stockton & Lewiston)
- Remote Control (Winona, Wabasha & St. Charles)
- Remote Control (Wabasha - Lower 24, Rollingstone, Stockton & Lewiston)
Additional Support Information
- DTV Conversion
